Contact Us

Questions about a plan, your access, or your horse’s training? We’re here to help.

Email: support@balkan.services
Response time: within 24 hours, Monday to Saturday

Before you write

• No access email? Check your spam folder first, then send us your order number.
• Wrong plan purchased? Tell us within 48 hours and we’ll switch it.
• Training question? Extra Support members get priority 1-on-1 answers — include a short video if you can.

Or use the form below and we’ll get back to you.